Orange City Area Health System has been named one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award®, America’s trusted referral source for the best in healthcare, for the 8th consecutive year. The award signifies that Orange City Area Health System has been ranked within the top 100 hospitals of similar size based on number of beds, of which there were four categories.
Orange City Area Health System is one of a total of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S. by the Women’s Choice Award.
The methodology used to select Orange City Area Health System as one of America’s 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s healthcare preferences.
The Women’s Choice Award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience:
- Effective communication with nurses and doctors
- Responsiveness to requests for help
- Providing patient recovery information
- Explanation about medications before being administered
- Bathroom and room cleanliness
- Peacefulness of room at night
- Patient recommendation rating
